Help & Support

Refund request, account issue, or feedback — submit a ticket below and our team will reply by email, usually within 48 hours.

Before you submit

How do refunds work?

All payments are processed by Google Play / App Store. Purchases made within the last 48 hours can usually be refunded directly through the store. For anything older, submit a “Refund request” ticket below with your order details and we will review it.

How do I delete my account and data?

Use the in-app option (Profile → Settings → Delete Account) or the web page: Delete your account. Deletion is permanent and takes effect immediately.

Can’t log in / didn’t receive the code?

Check your spam folder and make sure the email address is typed correctly. If it still fails, submit an “Account issue” ticket and we will help you recover access.

Prefer email?

Write to us at support@talkgo.ph — a ticket will be created for you automatically.

Submit a ticket

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